Privacy Policy

Last updated: 11-11-2025

At Vieroots Wellness Solutions Pvt. Ltd., we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our official online store – vieroots.com.

Information We Collect

We collect the following types of information to ensure a seamless and personalized shopping experience:

A. Personal Information

When you make a purchase, register an account, or subscribe to our newsletter, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via our payment partners)
  • Order history and preferences

B. Non-Personal Information

We also collect data automatically through cookies and analytics tools, such as:

  • Browser type, IP address, and device type
  • Pages visited, time spent, and site navigation patterns
  • Referral sources (such as ads or external links)

This helps us improve user experience, personalize content, and enhance our website performance.

How We Use Your Information

We use your data to:

  • Process and fulfill your orders efficiently
  • Communicate with you regarding your purchases, shipments, or inquiries
  • Send updates, offers, and personalized recommendations (only with your consent)
  • Improve our website, product offerings, and marketing campaigns
  • Comply with legal, tax, and regulatory obligations

Your data helps us deliver on our mission - empowering people to “Live Long and Stay Young” through personalized wellness.

Sharing of Information

We respect your privacy and do not sell or rent your personal information.
 However, we may share limited data with trusted third-party partners who help us operate and optimize our services, including:

  • Payment gateways: Razorpay, PayU, etc.
  • Shipping partners: For order delivery and tracking updates
  • Analytics & marketing tools: Google Analytics, Meta Ads, and other platforms to improve site experience
  • CRM systems: For customer support and follow-ups

Each partner is bound by strict confidentiality and data-protection agreements.

Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, or resolve disputes.
 You may request deletion of your personal data at any time by contacting us at info@vieroots.com.

Data Security

We employ industry-standard encryption, firewalls, and secure server infrastructure to protect your personal data.
 Payment transactions are processed through secure PCI-DSS-compliant gateways; Vieroots does not store any credit card or banking details.

Cookies & Tracking Technologies

Cookies help us improve your browsing and shopping experience by:

  • Remembering your login and cart details
  • Analyzing website traffic patterns
  • Personalizing content and offers

You can disable cookies anytime through your browser settings, but certain features of the site may not function optimally.

Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Withdraw consent to marketing communications
  • Request deletion of your personal information
  • Lodge a complaint if you believe your data is being misused

To exercise any of these rights, email us at info@vieroots.com.

Links to Other Websites

Our website may contain links to third-party sites (e.g., payment processors or affiliates). We are not responsible for the privacy practices of these external websites.

 

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:

Vieroots Wellness Solutions Pvt. Ltd.

Palms Square, Brigade Rd, Bengaluru,

Karnataka-560025

+91 79077 65165

info@vieroots.com